These Terms and Conditions govern your use of the ph389 mobile platform, including all games, payment services, and account features available at ph389.club. Please read them carefully before registering or making any transactions.
Last updated: 1 January 2025 · Applies to all members registered at ph389.club
By accessing or using ph389.club — whether by browsing the site, creating an account, making a deposit, or participating in any game — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms form a legally binding agreement between you and ph389 and apply to all services available on the platform, including casino-style games, lottery draws, new game titles, promotional vouchers, and all ₱ PHP financial transactions processed through the Finance section. If you do not agree with any part of these Terms, you must not use the ph389 platform and should refrain from creating an account. Continued use of the platform following any update to these Terms constitutes acceptance of the revised version. ph389 recommends that you bookmark this page and check it periodically, as the most current version of the Terms will always be published at this URL.
To register and use the ph389 platform, you must meet all of the following requirements at the time of registration and throughout your membership. You must be at least 21 years of age, as ph389 strictly prohibits access by minors in compliance with Philippine regulations applicable to online entertainment platforms. You must be physically located in the Philippines at the time of accessing the platform, and you must not be subject to any legal restriction that would prohibit you from using online entertainment services of this nature. You must provide accurate, complete, and current personal information during registration — including your Philippine mobile number and a valid email address — and you agree to keep this information up to date. ph389 reserves the right to request identity verification documents at any stage and to suspend or permanently close any account where eligibility cannot be confirmed. Creating multiple accounts to circumvent these eligibility requirements is strictly prohibited and willresult in immediate account termination and forfeiture of any pending balances.
Each member is permitted to hold only one active account on the ph389 platform. During registration, you are required to provide a valid Philippine mobile number, a working email address, and a secure password of your own choosing. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account — ph389 cannot be held liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure. You must not share your account with any other person, sell or transfer your account, or allow any third party to access the platform using your credentials. If you suspect that your account has been accessed without your authorisation, you must notify ph389 immediately via the contact details provided on the FAQ page. ph389 reserves the right to close accounts that show signs of fraudulent activity, credential sharing, or any other breach of these registration conditions without prior notice.
All financial transactions on the ph389 platform are conducted exclusively in Philippine pesos (₱ PHP). Deposits may be made through GCash, Maya, or Philippine bank transfer as displayed in the Finance section, and minimum deposit amounts for each channel are clearly stated before you initiate any transaction. Funds deposited into your ph389 account are held solely for the purpose of participating in available games and redeeming eligible promotional vouchers — they may not be transferred to another member's account under any circumstances. Withdrawal requests are subject to verification of account identity and may take up to the processing timeframe displayed for your selected withdrawal channel at the time of the request. ph389 does not charge internal processing fees on standard deposits and withdrawals, but your payment provider — GCash, Maya, or your bank — may apply their own transaction charges, for which ph389 bears no responsibility. Any balance linked to an active promotional voucher may be subject to wagering conditions as described in the individual voucher terms displayed on the Voucher page before the remainder becomes available for withdrawal.
All games available on ph389 — including casino-style titles in the Casino section, draw-based formats in the Lottery section, and newly released titles listed in New Games — are governed by their individual game rules, which are displayed within each game interface before participation begins. Game outcomes are determined by certified random number generation processes or live dealer procedures, as applicable to the specific game type, and ph389 does not manipulate or interfere with those outcomes in any way. In the event of a technical malfunction during a game session — including disconnection, server error, or platform outage — ph389 reserves the right to void the affected round and return the wagered amount to your account balance; completed rounds are considered final. You must not use any automated software, bot, script, or exploit to gain an unfair advantage during gameplay — any such activity will result in immediate account suspension and may lead to permanent closure without refund of balance. ph389 reserves the right to update, remove, or replace any game title from the platform catalogue at any time without prior notice to members, and updated listings will be reflected in the relevant section pages.
Promotional vouchers and deposit bonuses available on the Voucher page are subject to their own specific terms, including minimum deposit amounts, eligible games, and wagering requirements, all of which are displayed alongside each offer before you choose to claim it. Vouchers may only be claimed once per eligible member unless otherwise stated in the individual offer terms, and duplicate claims using multiple accounts will be treated as a breach of these Terms. ph389 reserves the right to modify, suspend, or withdraw any promotional offer at any time — where a voucher is withdrawn after you have already claimed it, the associated bonus credit will be honoured provided all claim conditions were met prior to withdrawal. Voucher credits cannot be exchanged for cash directly and are subject to the wagering conditions described in the offer before any portion of the associated winnings becomes eligible for withdrawal. Any attempt to abuse the voucher system — including but not limited to collusion, systematic exploitation of offer terms, or use of multiple accounts — will result in forfeiture of all related bonus credits and may lead to permanent account closure.
ph389 is committed to promoting safe and responsible gaming habits among all Filipino members and treats player wellbeing as a core platform responsibility rather than an afterthought. Full guidance on managing your gaming activity, setting personal limits, and accessing support resources is available on the dedicated Responsible Gaming page, which is accessible from the footer of every page on the site. Members who feel that their gaming activity is becoming difficult to manage are strongly encouraged to make use of the tools and guidance available on that page before their situation escalates. ph389 reserves the right to enforce account activity restrictions or temporary suspensions where there is reasonable concern about a member's gaming behaviour, in line with responsible gaming best practices. You acknowledge that participation in casino-style games and lottery formats carries inherent financial risk and that ph389 cannot guarantee any particular outcome or level of return on any wager placed through the platform.
ph389 provides the platform and all associated services on an "as available" basis and does not warrant uninterrupted, error-free access at all times — scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability. To the fullest extent permitted by applicable law, ph389 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from game outcomes, technical faults, delays in payment processing, or unauthorised access to your account caused by your own failure to maintain credential security. ph389 is not responsible for the performance, reliability, or terms of any third-party payment provider — including GCash, Maya, or Philippine banks — that you use in connection with deposits or withdrawals on the platform. Any claim against ph389 relating to a specific transaction or game outcome must be submitted within 30 days of the relevant event, after which ph389 reserves the right to decline investigation of the claim. Nothing in these Terms limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded under Philippine law.
ph389 reserves the right to update or amend these Terms and Conditions at any time to reflect changes in platform features, applicable regulations, payment channel availability, or operational requirements. When material changes are made, the updated Terms will be published at this page with a revised "Last updated" date, and continued use of the platform after the publication of any revision constitutes your acceptance of the updated Terms. Where a change significantly affects your rights or obligations as a member, ph389 will make reasonable efforts to communicate that change through the platform prior to the effective date. It is your responsibility to review these Terms periodically — ph389 recommends checking this page whenever you notice the "Last updated" date has changed. If you disagree with any revised Terms, your recourse is to cease using the platform and close your account; closing your account does not affect any financial obligations already incurred prior to closure.
If you have questions about any aspect of these Terms and Conditions, the fastest way to find answers is the FAQ page, which covers account management, deposits and withdrawals, gameplay rules, voucher conditions, and responsible gaming in plain Philippine English. For matters not addressed in the FAQ, you may contact the ph389 support team directly by email at [email protected] — please include your registered email address and a clear description of your query to allow the team to assist you efficiently. For privacy-related queries, including questions about how your personal data is collected, stored, or used, please refer to the Privacy Policy page. ph389 aims to respond to all support emails within two business days; response times may be longer during periods of high volume. All formal complaints relating to account decisions, transaction disputes, or platform conduct should also be submitted via email so that a written record is maintained throughout the resolution process.
Browse the FAQ for quick answers, or register to start exploring the ph389 mobile platform — casino-style games, lottery draws, and local ₱ PHP payments, all in one place for Filipino players.